Returns & Exchanges

At MeTV Mall, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund or store credit.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Item

Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing